F.A.Q
Frequently Asked Questions
What items are included in a rental?
- You will receive a transmitter, microphone, receivers and new earbuds for each customer. All you need to do is switch on and start the tour.
Do I get spare radios?
-Depending on the duration and location of the rental we include spare units and batteries .
My group travels from DC to Boston. Do you offer one way rentals?
-One way rentals are common. We include a return shipping label, and you can leave the radios at your last hotel, or drop them at a FedEx location.
Can i take your radios abroad?
-Depending on your destination you can take the system with you, or take advantage of our network and rent locally.
How about tours in the rain?
- The radios are not waterproof, but are used in all weather conditions. They come with a lanyard so they can be put inside a coat, or shirtpocket.
Can clients talk back?
-This is a one way system from guide to client. Two way communications are disturbing during a tour. Questions are usually asked directly to the guide and he or she can decide to share it with the rest of the group.
What about interference from other tour groups using this system?
-We have many available channels to be able to operate multiple tours in one area.
What is the range?
-Generally about 200ft. Depending on the area it may be more or less. However tour guide systems are meant to assist both guide and groupmembers during a tour, and it is recommended to stay within close visual range of the guide.
Can I use the headsets on a bus or boat?
-This system can be used on both. It can also be used as an alternative to wired loudspeakers on open top sightseeing buses.
Does the tour guide system work in South America?
-It does. You can take it with you from the USA, or rent in Colombia, Mexico and the Dominican Republic.
How heavy are the receivers?
-About 3.5 ounces, including batteries. A set for 50 people will fit in a 15×12x6″ carrying case.
I have used a Vox system on tour in Europe, is this the same?
-It is the same, except for the frequencies.
Our business is seasonal, do you offer long term rentals of your tour guide systems?
-We do offer special rates for this. Please call 1 877 747 4869 for information.
Where in the USA is Vox based?
-Our head-office is in Scottsdale, AZ and we have a secondary location in Manhattan.
Can I start my own Vox agency?
-We are always ready to talk to people who want to join our network. Call 1 877 747 4869.
- You will receive a transmitter, microphone, receivers and new earbuds for each customer. All you need to do is switch on and start the tour.
Do I get spare radios?
-Depending on the duration and location of the rental we include spare units and batteries .
-One way rentals are common. We include a return shipping label, and you can leave the radios at your last hotel, or drop them at a FedEx location.
Can i take your radios abroad?
-Depending on your destination you can take the system with you, or take advantage of our network and rent locally.
How about tours in the rain?
- The radios are not waterproof, but are used in all weather conditions. They come with a lanyard so they can be put inside a coat, or shirtpocket.
-This is a one way system from guide to client. Two way communications are disturbing during a tour. Questions are usually asked directly to the guide and he or she can decide to share it with the rest of the group.
What about interference from other tour groups using this system?
-We have many available channels to be able to operate multiple tours in one area.
-Generally about 200ft. Depending on the area it may be more or less. However tour guide systems are meant to assist both guide and groupmembers during a tour, and it is recommended to stay within close visual range of the guide.
Can I use the headsets on a bus or boat?
-This system can be used on both. It can also be used as an alternative to wired loudspeakers on open top sightseeing buses.
Does the tour guide system work in South America?
-It does. You can take it with you from the USA, or rent in Colombia, Mexico and the Dominican Republic.
How heavy are the receivers?
-About 3.5 ounces, including batteries. A set for 50 people will fit in a 15×12x6″ carrying case.
I have used a Vox system on tour in Europe, is this the same?
-It is the same, except for the frequencies.
-We do offer special rates for this. Please call 1 877 747 4869 for information.
Where in the USA is Vox based?
-Our head-office is in Scottsdale, AZ and we have a secondary location in Manhattan.
Can I start my own Vox agency?
-We are always ready to talk to people who want to join our network. Call 1 877 747 4869.